LambdaTest Accessibility Suite

Accessibility testing is the process of ensuring websites and apps are usable by everyone, including people with visual, motor, hearing, and cognitive impairments. It helps create inclusive digital experiences that work well for all users, regardless of their abilities.

Client: John Jacobs(Lenskart)

Industry: Eyewear Industry (B2C)

Timeline: 4 Weeks (2024)

My Role: Product Designer

Problem

  • Existing site had usability issues in navigation and checkout flow, causing drop-offs

  • Product Listing Page (PLP) lacked clear filters, making it difficult for users to narrow down eyewear styles.

  • The hamburger menu was cluttered, making brand sections less discoverable.

  • The checkout process was lengthy and confusing, not aligned with modern e-commerce standards

  • Referral program was missing, limiting word-of-mouth and organic growth.

Problem & Research Insights

Accessibility gaps affect millions: Many websites/apps are not usable by people with disabilities—those with visual, motor, or hearing impairments—hindering inclusive access (screen readers, keyboard navigation, captions, etc.) 

  • Manual testing is slow & inconsistent: Testing every page manually or via rules (WCAG, ADA, Section 508) across large or dynamic sites is painstaking and prone to oversight.

  • Accessibility testing was often overlooked or too complex to implement. While tools like Deque’s axe-core provided a foundation, they weren’t built for seamless automation.

  • At LambdaTest, the need became even more evident when the company aimed to achieve WCAG certification. Instead of relying solely on third-party tools, the decision was made to build an in-house accessibility testing platform.

  • Lack of integration - Existing tools didn't fit naturally into QA workflows or test automation.

  • Technical barriers - Developers struggled with complex reports, making accessibility fixes harder to implement.

The Goal

Build an in-house accessibility testing tool using axe-core as foundation

  • Automate checks without interrupting existing QA/development workflows

  • Help users detect and fix accessibility issues quickly and clearly

  • Enable WCAG 2.1 Level AA compliance for LambdaTest and its customers


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